cagri turhan

Freelance Management Consultant

Turkey

Bio Summary

Çağrı is a highly experienced management consultant, having worked at prestigious companies in the Middle East for a long time. He has worked at strategy practices of international companies Strategy& (formerly Booz&Co.), Peppers&Rogers Group and OC&C Strategy Consultants. His expertise areas include but not limited to are customer experience management, customer value management and loyalty programs, customer-centric strategy and transformation, and commercial due diligence. During his career, he has been involved in numerous successful engagements with prestigious companies in the Middle East region, primarily in telecommunications and retail industries. His client list include several prestigious companies in the region, some of them are Türk Telekom, Zain, du, GASCO, adidas, MediaMarkt, Actera Group, Venture Capital Bank, Boyner Group, Doğuş Group. His engagements has enabled those clients to launch new business with major success, achieve significant incremental revenues after implementation of the designed strategies or successfully completed deals. He’s been responsible from project delivery and management of his teams, as well as new business development activities in his expertise areas. He is a self-motivated individual with proven ability to work with all levels within an organization. Çağrı is interested in senior manager or a senior role in a management consulting and strategy field, ideally a role that involves international travel working with major clients in customer-centric strategy subjects across different industries.

Availability

Next Availability:

27 Feb 2023

Constraints:

No

Employment History

company bank

Freelance Management Consultant

June 2020 - present


Oodi

Commercial Strategy Manager

Oodi

January 2021 - January 2022

Digital-focused new business empowered by Zain, a leading operator in the Middle East. Responsible for supporting all commercial activities from design phase to implementation on operational level. Leading the areas of strate ...see more

Strategy& (Formerly Booz & Co)

Manager

Strategy& (Formerly Booz & Co)

February 2020 - May 2020

Strategy& is a global strategy consulting business, the firm formerly known as Booz & Company combined with PwC to form a new kind of consulting firm, offering strategy-through-execution services under one roof. The firm oper ...see more

company bank

Senior Manager

Peppers And Rogers Group

September 2014 - September 2019

Peppers&Rogers, Istanbul & Dubai. Senior Manager Sep 2014 - Sep 2019 Peppers & Rogers Group is a management consulting group recognized as the world's foremost authority on customer-based business strategy. The firm operates ...see more

OC&C Strategy Consultants

Consultant

OC&C Strategy Consultants

September 2011 - July 2014

OC&C Strategy Consultants is a global boutique management consulting firm, operating in several countries worldwide with major corporations and private equity firms. Served industries include business services, consumer goods ...see more

company bank

Business Analyst

Quattro Consulting

October 2009 - May 2010


The Coca-Cola Company

Senior System Design Project

The Coca-Cola Company

September 2008 - May 2009


Frito-Lay

Intern

Frito-Lay

June 2008 - September 2008


MAN

Intern

MAN

July 2007 - August 2007

Selected Project Experience

Project Description:
Customer-centric transformation strategy, including customer insight studies and omni-channel customer experience design, for a leading fashion retail company operating in Turkey with operations in the Eastern Europe and the Middle East

Industry: Consumer Products

Topic(s): Strategy & Planning

Education

Bachelor's in Industrial Engineering

Bilkent University

2009

Availability

Next Availability:

27 Feb 2023

Constraints:

No

Language Skills

Country Experience

United Arab Emirates Turkey Saudi Arabia Kuwait Iraq

Skills

Marketing and Public Relations

Customer Insights,

Market Research,

Competitive Analysis

Customer and Client Support

Customer Service

Business

Channel Management,

Value Creation,

Commercial Due Diligence,

Balance Scorecard,

Benchmarking & Best Practice,

Business Case,

Business Planning,

Feasability Studies,

Operating Model,

Strategic Planning,

Trends & Global Forces,

Strategic Management

Information Technology

CRM,

Data Management

Finance

Revenue Growth

Data Analysis

Data Analytics