caroline downes

Independent Consultant

United Kingdom

Employment History

company bank

Independent Consultant

February 2021 - present

Change management lead supporting introduction of global shared service model, providing Procure to Pay processing and services to global business across APAC, EMEA and North America.


Senior Manager


August 2019 - January 2021

Client delivery projects: • TOM Design Lead, Centrica (British Gas) Lead a team to design Target Operating Model and detailed organisation design. This project enabled Centrica to introduce a more customer centric organiz ...see more




May 2015 - July 2019

Client delivery projects: • Business Change Lead, Upfield (Business Separation from Unilever) Lead a team and working with colleagues from private equity firm, KKR to implement change and effectively integrate a new globa ...see more

company bank

HR Business Partner

January 2011 - April 2015

Responsible for strategic and operational delivery of people solutions for multiple railway projects including London overground, c2c, Stansted express, Crossrail and others. Responsibility spanning both project mobilization ...see more


Masters in Occupational Psychology


Bachelors in Occupational Psychology

University of South Africa


Language Skills

Country Experience

United Kingdom South Africa


Human Resources

Job Evaluation