Dedicated to transforming organizations through a focus on: Organisational Transformation, Operational Excellence, Client Experience, Customer Centricity, Strategy Deployment, Ways of Working, Culture Change, Lean, Six Sigma, Process Reengineering, Org Design, Coaching, Metrics & Analytics, Simplification, Employee Experience, Shared Services Optimisation, Patient Experience, Digitozation, Business Excellence, Cost Management and Operating Model Design.
July 2015 - present
Mumbai, Maharashtra, India
July 2019 - June 2021
Shanghai, China
December 2010 - May 2012
India
January 2000 - July 2002
Mumbai, Maharashtra, India
Business Process Management,
Business Process Outsourcing,
Continuous Improvement,
Operational Excellence,
Operation Management,
Service Operations,
Change & Implementation,
Transformation Management Office,
Balance Scorecard,
Dashboard Development,
KPIs,
Organizational Excellence,
Performance Management System,
Strategy Execution,
Project Management,
Consulting
Program Management
TQM,
QMS,
Quality Assurance,
Quality Control
Lean,
Shared Services
Customer Experience Improvement
Organizational Culture Change
Pension funds,
Sovereign Wealth Fund,
Real Estate,
Private Equity,
Venture Capital