jamal hashmi

Solution Architect & Delivery Lead at Xtrategise Consulting FZCO

Bio Summary

Global Expertise:

Extensive international experience across three continents (North America, Europe, Asia) and four countries (USA, Germany, Malaysia, Pakistan).
Managed projects in over 40+ countries, providing profound insights into global organizational challenges.

Operational Excellence:

Proficient in managing both Operations and Projects simultaneously, ensuring smooth handoffs between different functions.

Experience in various roles (Projects, Operations, Governance, Contract, Consulting), enhancing my capability to effectively address and steer communication and challenges.
Versatile Functional Knowledge:

Operated in diverse environments including global MNCs, local conglomerates, startups, and entrepreneurial ventures.

Experienced across multiple functions: HR, IS/IT, Governance, Product Development, Innovation, Data Management, Transformation, and Strategy.

Project & Product Success:

Successfully built products and operations, delivering crucial projects like ERP Shared Service Centers, Fraud AML/eCommerce solutions, Audit & Compliance, and Fintech initiatives.

Expertise in defining processes and controls across industries, ensuring delivery readiness, KPI compliance, and effective stakeholder management.

Effective Communication & Problem-Solving:

Renowned as the "Communicator-in-Chief" for clients, teams, and leadership, promoting innovative solutions and minimizing disruptions.

Skilled in deal closing, ensuring comprehensive delivery sign-offs beyond initial agreements.

Behind-the-Scenes Efficiency:

Thrive on problem-solving discreetly, focusing on moving projects forward without seeking the limelight.

Relationship Building:

With a commitment to integrity, strategic problem-solving, and effective communication, I am dedicated to delivering unmatched value and expertise to consulting projects.

Employment History

Solution Architect & Delivery Lead

Xtrategise Consulting FZCO

July 2018 - present

Dubai - United Arab Emirates

Own Boutique consulting & strategy firm focused on healthtech, insuretech, fintech and advisory projects for clients from Manufacturing to Software Sales to Banks to Startups and own custom developments in collaboration with ...see more

Product Development Lead

IOL Pay

July 2021 - June 2022

Dubai - United Arab Emirates

PMO Lead

PaymentsFusion

May 2015 - November 2018

Karachi, Pakistan

Delivered the largest single payment systems consolidation platform in Country integrating Debit cards, Credit cards, Prepaid cards, ATMs & Internet & Digital Banking channels

Strategic Delivery Consultant

Bringing Clarity To Life

July 2012 - April 2015

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

IT Project Lead

BASF

January 2010 - December 2012

Rockaway, NJ, USA

15M USD project for SAP Shared Services

IT Governance Lead

BASF

May 2007 - December 2009

Mannheim, Germany

Setup Global IT Governance for HR systems in 40+ countries.

Project & Operational Lead-HR

BASF

April 2005 - April 2007

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Setup shared services for 16 countries in APAC and reduce costs by 1/3

Solution Architect & Ops Lead

Vsource Malaysia Sdn Bhd

April 2003 - April 2005

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

BPO operations for Netapp, Intel, EMC and others in Malaysia

SAP SME Business

iPrentis

July 2000 - March 2003

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Consulting Manager

PwC

August 1997 - April 1999

Karachi, Pakistan

Selected Project Experience

Project Description:

SAP Implementation - USD15M Project & Operations on-time, under-budget with 99.98% SLA with no CRs for 6 months post GoLive. • Case study video by SAP https://www.youtube.com/watch?v=ZFZuF-EwtEc&pp=ygURc25hcCBqYW1hbCBoYXNobWk%3D

Industry: Chemicals

Topic(s): SAP, Shared Services, Project Management Office (PMO), Business Transformation, Business Unit Strategy

Project Description:

Setup Global IT & Data Governance for HR systems & data for BASF Group worldwide For 60 Countries, 7 SAP instances. • Set global data standards for Master-Data-Mgmt. (MDM) & global nomenclature. • Rolled out SAPHR in Europe/South America for 54 Countries 39,000 employees.

Industry: Chemicals

Topic(s): Corporate Governance Of Information Technology, Global Information Systems, Business Process Automation, IT Operations

Project Description:

SME outsourcing for payroll operations • Ran data centre to operational processes and optimised to run with minimal FTEs to handle 15000 plus employees payment across multiple locations & sites

Industry: Electrical & Electronic Manufacturing

Topic(s): Business Process Outsourcing, Information Technology Outsourcing, Client Services, Data Center Infrastructure Management (CIM), SAP

Project Description:

Shared Services Rollout for APAC 16 Countries (16,000 employees, 350 companies). • Designed operations, recruit team and set the operational SLAs at 99.98% • Saved 1.5M Euro in Asia by standardizing reporting and reducing customization. • Set global standards and reduced headcount by 1/3rd in each country saving 20% pa.

Industry: Chemicals

Topic(s): SAP, Business Process Outsourcing, Information Technology Operations, Service Level Management, Cost Reduction

Project Description:

Development of Middleware Switch for Payment Transactions Routing

Industry: FinTech

Topic(s): Payment Processing, Payment Systems, Real Time Payments, Custom Software

Project Description:

Bank Card Platforms Consolidation Consolidation of 1 million ATM cards and 300,000 Credit Cards, 600+ ATMs on a single Euronet Cloud Platform moving from Visa to Mastercard. • Euronet ITM Switch • Temenos T24 Integration • Fraud Mgmt. System • ISO8583 Integration • Bank Digital Strategy • New Revenue Models

Industry: Transactions Banking

Topic(s): Banking Software, Payment Systems, Real Time Payments, Project & Program Management, Client Services

Project Description:

HealthCare: Remote Patient Care Platform on AWS

Industry: Healthcare

Topic(s): Amazon Web Services, API Management, Artificial Intelligence and Machine Learning (AI/ML), Wearables, Internet of Things (IoT)

Project Description:

Insuretech: Dental Insurance Replacement using AI

Industry: Insurance

Topic(s): Artificial Intelligence and Machine Learning (AI/ML), Custom Software, Digital Transformation

Project Description:

Global Multi-Currency Wallets

Industry: Transactions Banking

Topic(s): Digital Transformation, Custom Software, Financial Technology (FinTech), API Management

Project Description:

Business Case for Regulator for Fintech

Industry: FinTech

Topic(s): Client Services, Business Case, Product Innovation, Financial Industry Regulatory Authorities

Project Description:

Travel Payments Processing Automation

Industry: FinTech

Topic(s): Payment Processing, API Design, Application Integration Architecture, Custom Software

Education

BSc. Industrial Engineering

University of Southern Colorado

1997

Language Skills

English

Country Experience

United Arab Emirates Germany Malaysia Pakistan United States

Skills

Project & Program Management

Information Technology

Amazon Web Services,

SAP,

Oracle,

Digital Transformation Management,

Data Architecture,

Application Programming Interface (API),

End-User Training And Support,

Applications Of Artificial Intelligence,

Artificial Intelligence and Machine Learning (AI/ML),

Agile Software Development,

Custom Software,

IT Transformation

Management Consulting,

Business Strategy,

Operations Management,

Business Proposals,

Transformation Management Office,

Corporate Governance Of Information Technology,

Solution Architecture

Industry Experience

Material

Chemicals

Technology

eCommerce (B2B),

eCommerce (B2C),

Enterprise Software,

FinTech,

Wearables