I have a professional career of 20+ years in ICT Program/Consultancy Management, out of them 15 years of experience working in IT/Telco/Mobile Operators (ZAIN-Jordan & du-UAE) & Organizations. Experienced in IT-telco-mobile networks program /project management from budgeting, RFP’s, Technical architecture, Network deployments (Hardware & Software), Network Optimization and Operations based on KPI’s. (2+ Billion Dirhams over last 12 years). Experienced in managing talented technical consultants, engineers, delivery teams, internal and external stakeholders meeting projects scopes, time and quality to meet/exceed set KPI’s leading to Customer Satisfaction. Experienced in Strategic Portfolio Management, digital transformation projects/consultancy (Telecom, Tourism & HR) including work frames, programs and platforms. Delivered consultive transformation missions and activities including identification, designing, estimations and implementation for short- and long-term business goals and KPI’s, Including Growth Strategy, Business Models transformation & Value Propositions.
September 2018 - December 2021
Dubai - United Arab Emirates
March 2009 - March 2018
Dubai - United Arab Emirates
June 2005 - February 2008
Kuwait City, Kuwait
February 2000 - November 2004
Amman, Jordan
Digital Transformation,
Business Planning,
Operating Model,
Benchmarking & Best Practice,
Project Management,
Service Operations,
Capacity Management & Planning,
Business Process Management
Internet of Things
Program Management