sangeetha agara

Self Employed Management Consultant

Canada

Bio Summary

Experienced Management Consultant with a unique combination of technical and business skills to shape complex strategic digital initiatives. Master’s degree in business administration and bachelor’s degree in computer science.

● Extensive advisory experience and adept at working in high-performance cultures. Worked in leading consulting firms including KPMG and Accenture providing advisory services to senior client executives on matters related to IT operations and strategy.

● Solid project management experience. Long track record of successfully delivering complex strategic as well as operational initiatives. Strong knowledge of PMBOK, quality and risk management frameworks.

● Lean Six Sigma Green Belt certified.

● Experience conducting rigorous analysis to support key management decisions. Sharp eye for data and ability to report complicated analysis. Able to effectively synthesize data into insightful themes.

● Deep skills in analyzing IT environment and optimizing IT operations.

● Able to effectively communicate with both technical and non-technical audience.

● ITIL certified professional. Well-rounded experience in all areas of IT service delivery as well as IT service management.

Availability

Availability:

Available

Constraints:

No

Employment History

Self Employed Management Consultant

July 2016 - present

Toronto, ON, Canada

As an interim IT Director, reporting to the Chief Risk Officer, developed a 3-year IT Strategy Plan and a Business Continuity Plan. Conducted a comprehensive review of the IT function including technology, infrastructure, pro ...see more
Bereaved Families of Ontario - Halton/Peel

Board Director

Bereaved Families of Ontario - Halton/Peel

November 2015 - January 2017

Toronto, ON, Canada

Provide oversight to the organization, particularly in areas related to technology. Participate in board meetings, review board packs, and provide strategic direction to the organization. Identify funding sources and help gen ...see more
FCB

Manager

FCB

February 2010 - December 2010

Toronto, ON, Canada

Provided data and analytical support to a major biotech client in their CRM operations governed by a complex regulatory environment. ● Led a team of data experts to support ongoing day-to-day operational activities as it r ...see more
KPMG

Senior Consultant

KPMG

July 2007 - March 2009

Toronto, ON, Canada

Offered advisory services to clients on a wide range of executive and management topics related to IT Performance. Conducted, IT Function Review, Business Transformation, Project Risk Assessment, IT Governance, IT Strategy, a ...see more
Accenture

Senior Consultant

Accenture

February 2003 - July 2005

Bengaluru, Karnataka, India

As part of CRM Consulting workforce, offered expertise in developing sophisticated analytical CRM solutions to maximize value for clients. Responsible for leading experts to build customer-centric data warehouses, drive insig ...see more
Oracle

Consultant

Oracle

November 2000 - January 2003

Bengaluru, Karnataka, India

Responsible for providing technical expertise in Oracle products and solutions to clients in the EMEA region; designed and developed database and reporting solutions; created data models and executed complex SQL queries. � ...see more

Selected Project Experience

Project Description:
● Reporting to the Chief Risk Officer, developed a 3-year IT Strategy Plan and a Business Continuity Plan. Conducted a comprehensive review of the IT function including technology, infrastructure, processes, and skills. ● Conducted interviews with a wide range of business users including senior executives to understand the business priorities. Based on the analysis of staff interviews and current state assessment, identified strategic priorities for IT and developed recommendations for the IT function to address the gaps. ● Designed a framework to conduct impact analysis as part of the business continuity plan. Conducted workshops across the organization to gather and analyze activities. Prepared Impact Analysis report to formulate recommendations for business continuity. Developed Business Continuity Plan document for the executive panel.

Industry: Energy

Topic(s): Information Technology (IT) Advisory

Project Description:
Managed application portfolio for client Ministries including providing support for ongoing maintenance of operational activities as well as project management support for new initiatives within the framework of IT Cluster. ● Coordinated process of defining business requirements and managed ongoing network of clients/stakeholders to report on progress, discuss and resolve issues, build support, and facilitate implementation and change management activities. ● Led and managed consultations with external partners and vendors on behalf of clients to negotiate and establish infrastructure services via Statement of Work, Service Level Agreements (SLAs) etc. ● Prepared briefing notes and provide regular briefings to senior management, Deputy Ministers related to project delivery progress and risks. Anticipated and managed high-risk initiatives. ● Mentored and guided junior staff in providing support to ongoing Cluster activities.

Industry: Public Sector

Topic(s): Information Technology (IT) Advisory

Project Description:
Conducted an assessment of the various systems and processes in the areas of Finance, Human Resources (HR), Payroll, Procurement, and Point of Sale. This analysis was aimed at providing guidance in determining the best course of action for accurate and efficient systems’ functions, project alternatives including maintaining existing systems, replacing existing systems. Conducted a comprehensive review of about 35 HR and Finance processes, determined system usage and documented system fit analysis. The report led to clear insights on system underutilization and system gaps supporting a business case for a new solution.

Industry: Public Sector

Topic(s): Information Technology (IT) Advisory

Project Description:
For a public Utility organization, conducted an IT function review and identified cost-optimization opportunities. Developed ROI models and conducted cost benefit analysis using quantitative frameworks to prepare and evaluate business case for optimization initiatives. The list of opportunities added up to over 12% reduction in the operational spend.

Industry: Energy

Topic(s): Organizational Transformation

Availability

Availability:

Available

Constraints:

No

Country Experience

United States India Canada United Kingdom Malaysia

Skills

Information Technology

Cloud Strategy & Change Management,

Data Management,

CRM,

ERP,

IT Operations,

IT Transformation,

IT Strategy,

IT PMO

Data Analysis

Data Analytics

Business

Digital Transformation,

Business Process Management,

Continuous Improvement,

Operational Excellence,

Transformation Management Office,

Balance Scorecard,

Project Management,

Business Continuity,

Business Case,

Benchmarking & Best Practice,

Benefit Realization,

Finance

Cost Management,

Financial Modeling,

Portfolio Management

Health Care

Telehealth

Analysis

Business Intelligence

Education and Training

Program Management

Law, Regulation, and Compliance

Quality Assurance

Marketing and Public Relations

Customer Insights,

Digital Marketing

Transportation, Supply Chain, and Logistics

Lean