Thomas Thomas

thomas thomas

Independent Management Consultant


Bio Summary

My role and experience include start ups, strategy, and implementation, efficiency building, restructuring and process. I have lead teams in developing business cases, conceptualising, and running pilots for Proof of Concept before rolling them out to service lines, in areas like HR, finance, payroll, IT, procurement & travel desk, secretarial services, etc. In the shared service centre of Ernst & Young and in my current assignment, I was tasked with management reviews of all teams and continuous improvement and moving up the value chain in different processes including LPO, KPO and BPO services. In addition, I have worked on a number of special projects that required creative thinking and strong organisation skills. My international exposure (Zambia, USA, India, Singapore), both in education and work, has given me an open mind and made me versatile and self-confident in my abilities and in my interaction with others. I have also made presentations in seminars and conferences in Singapore, Australia and India.

Employment History

company bank

Independent Management Consultant

June 2015 - present

Interim management, mentor & advisor: Working as a Board advisor to various SME companies in Capacity Building & Organisational Strengthening. Advising and helping them develop and mature their Organisation processes, develop ...see more

company bank

Managing Director

Global Legal Outsourcing

April 2012 - June 2015

A greenfield start up in the legal Outsourcing area, providing services to law firms and corporates in the US. Providing document review, contract management and deposition summaries for clients.


Executive Manager


November 2009 - December 2011

Services Management & Special Projects This is a Captive Global shared service centre for Ernst & Young and an innovation hub. Provides services in Business Process, IT services and Knowledge Services. Responsibilities: ...see more

company bank

Independent Management Consultant

August 2008 - November 2009

Working with International companies on their India projects. Projects include foreign partners buying out their local partner, setting up new entities in India, changing or terminating partnerships, setting up distributorshi ...see more

company bank

Country Head & General Manager India

Droege Group

January 2007 - July 2008

Started up the India office from scratch, cross-functional responsibilities for all aspects of the firm in India. Mandate was to establish manage & grow the firm in India. With a focus on the SME and international firms in I ...see more

company bank


Condurre Consultant

June 2002 - December 2006

Helped companies expand and set-up their operations in India: understand the market, market entry strategies, market research, sector studies, competitor analysis, location studies, partner and joint venture search, financial ...see more


Management Consultant


April 1994 - April 2002

Worked in the Business Advisory Group. Have experience on assignments in strategic advisory, market entry, market & feasibility analysis, business planning, diversification, joint venture partner search, location selection st ...see more

company bank

Vice President

Mather International

June 1993 - February 1994

Developed and helped implement marketing and business plans which included financial analysis and forecasting. Assisted companies in evaluating and bidding for projects in India and assisted with joint venture leads. Compiled ...see more

company bank

Credit Analyst/Loan Portfolio Analyst

People's United Bank

October 1990 - June 1993

Largest regional bank in Connecticut. Underwent formal credit training for lending to different businesses including real estate. Responsibilities: Credit Analyst • Prepare spreads and credit memos that included projection ...see more

University of Bridgeport

Hall Director

University of Bridgeport

August 1987 - May 1991

Involved with staff selection/training/evaluation, planning/coordinating hall activities/events, responsible for building maintenance overview, inventory control and damage billing. Liaison between the college administration ...see more

University of Bridgeport

Graduate Research Assistant

University of Bridgeport

August 1987 - September 1988

Graduate Research Assistant (9/87 - 9/88) Management Department, University of Bridgeport, CT, USA. Appointed on academic achievement and demonstrated leadership. Assisted Head of Department and Professor in primary and secon ...see more

company bank

Operations Manager

Unity Garments Ltd

September 1985 - August 1986

Productivity analysis/reporting, creation of quality controls systems, systems auditing. Instrumental in streamlining the factory layout resulting in improved production.


Master's in Finance

University of Bridgeport


Bachelor's in Physics

kerala university


Language Skills


Human Resources

Capability Development,

Leadership Development


Business Process Management,

Business Process Outsourcing,

Capacity Management & Planning,

Continuous Improvement,

Support Functions,

Interim Management,

Business Planning,

Business Unit Strategy,

Corporate Strategy,

Feasability Studies,

Growth Strategy,

New Business Build,

Strategic Management,

Innovation Strategy

Health Care

Case Management