Senior Knowledge Analyst, Organisation Design & Operating Model

Industry: Professional Services

Job Family: Operations

23 Jan, 2023


Full Time

United Kingdom

Company Logo

Boston Consulting Group - BCG



As a Senior Knowledge Analyst (SKA) in a Client Focused role inside BCG's People and Organization (POP) Practice Area with a focus on the Organization Design & Operating Model topic, you will work in a growing global team, delivering value to clients via individual expertise and institutionalized knowledge assets (products, tools, workshops, and other domain-specific accelerators). You will serve as content expert and advisor to case teams and topic/sector leaders, helping to structure and solve complex client issues around Organization Design & Operating Model efforts. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. Internally, you will also support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, building workshops or knowledge sharing sessions, and developing marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and progressively assist in onboarding and training junior colleagues based on your topic/sector expertise.


Solving client problems through formulating relevant research and/or analytical approaches in change management, culture, or business transformation Building client-ready deliverables In Microsoft PowerPoint, Excel, and Word

Collecting, synthesizing, and analyzing case team learnings and outputs to develop new proprietary knowledge assets

Communicating with case teams and clients team members, in a credible and confident way

Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working

Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas

Ability to navigate complexity and ambiguity.


1-2+ years of consulting experience in Organization Design & Operating Model topics required; candidates with consulting experience strongly preferred

In lieu of consulting experience, 2+ years minimum industry experience required, with 3-6+ years of industry experience strongly preferred Expertise in relevant topics, including leadership, communications and engagement, culture, program management, wellbeing, and behavioral science

Bachelor’s degree required (advanced degree preferred)

Fluency in English

Strong business acumen and problem-solving capabilities

Strong written and verbal communication skills


As a Client Focused KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative challenges to make a global impact for the firm and our clients.


The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.

BCG's Knowledge Team members are staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA’s business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.